Contact ComePay – Get Help, Report a Scam or Ask a Question

Not every question goes to the same place. Using the right channel gets you an answer faster:

One rule that never changes: ComePay has no public phone number. Any "customer care number" you see online is fake. The in-app chat is the only official support channel for the app.

If your question is about the ComePay app itself – a login problem, a stuck withdrawal, a trade dispute, or an OTP that will not arrive – the fastest path is the in-app live chat. This is the official support channel run by the app team, and it works 24/7.

• Open the ComePay app and tap Support or the help icon
• Describe your issue with order IDs or screenshots where possible
• The support team investigates and replies inside the chat
• If a trade is disputed, raise the appeal from the order page first – that is the fastest route

We cannot open tickets for you, reset your password, or process withdrawals. Only the in-app team has access to accounts, and that separation protects your money.

The official Telegram channel is the best place for app updates, community tips, and general questions about ComePay. Always join from the link below – never from a forwarded message or random search result.

For anything about this website – a broken link, a fact that looks outdated, a suggestion for a new guide, or a correction to something we published – you can write to us directly. We read every message and reply within 24 hours on working days.

• Guide corrections: Found a fee, limit, or step that changed? Tell us and we will verify and update it
• New topic ideas: Want a deeper guide on P2P safety, withdrawals, or referrals? Ask and we will consider it
• Technical issues: Page not loading or images broken? Report it with the page URL
• Partnerships & media: Interviews, guest posts, or content collaborations – we are open to serious enquiries

Many common problems fix themselves in under two minutes. Try these before reaching out:

• OTP not arriving? Disable VPN, switch network, restart the phone, then retry
• App crashing? Reinstall the latest version from comepay.co.in only
• Withdrawal delayed? Check your bank details, then wait 48 hours before raising an appeal
• Login failed? Clear the app cache or reset your password from the login screen
• Payment pending? Message the buyer/seller from the order page before anything else

If none of these work, you now know exactly where to go: in-app chat for app issues, email for website issues.

Fake ComePay websites, fake Telegram admins, and fake support numbers appear online every week. If you spot one, you can help stop it:

• Send us the URL or group name with the subject line "scam report"
• Include a screenshot if possible – it helps us document the pattern
• Tell us where you saw it – Google search, YouTube, Telegram, or Instagram
• Report it inside the app too – the ComePay team can act on impersonation directly

Every confirmed report is added to our User Safety Guide, so the next user who searches for that fake site finds the warning instead of falling for it.

• Reset passwords or change account details – only the in-app team can touch accounts
• Process or speed up withdrawals – payments run on the app side and your bank
• Resolve trades or disputes – raise these through the in-app appeal system
• Recover money paid to scammers – report to the app team, your bank, and the cyber cell promptly
• Give investment or legal advice – we are educators, not advisors

When you contact us about these topics, we will point you to the right official channel. That honesty is part of our editorial promise.

• Email & contact form: Reply within 24 hours on working days (Monday to Saturday)
• Scam reports: Prioritised – usually acknowledged within 12 hours
• Guide corrections: Verified and published within the next monthly update cycle
• In-app support: Run by the app team, typically replies in minutes, 24/7

We collaborate with creators, publishers, and brands that share our user-safety mission. If you want to:

• Feature our guides in your publication or YouTube video (with credit)
• Partner on safety awareness content for P2P and UPI users
• Request an interview with the editorial team about app scam patterns in India

Email us with the subject "Partnership" and tell us a little about your audience. We reply to serious enquiries within 48 hours.